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Talking to the bank

Steve Marjoram Wednesday, 02 March 2011 Written by  Steve Marjoram

Category Finance

Your blog from 18 February, Mike, 'overwhelmed with work' resonates because I hear the same thoughts and dilemmas from many other business owners in a similar position to you.

You are ahead of the game and actually have a good grasp of your business and the issues faced with cash flow pressure, and some of the steps you can take.  I can see that ideas/tips you can adopt to help here have been addressed by some of the other experts and bloggers.

The one thing that sticks out though, from your comments and questions around bank lending and support for SME's, is that you don't appear to have a strong relationship with your existing bank?

With many of the businesses I advise, the first port of call is always with the existing bank relationship and ensuring that there's a good rapport and understanding between both parties. Establishing a good dialogue with the bank manager will ensure he/she has a better connection to the business, and they are in the best position to help and support. The banks are always telling me that they would prefer to be speaking to their customers at an early stage and to be aware of the issues faced, so they can support with the appropriate funding solution, rather than being faced with a late call to fix a short-term pressure (which subsequently could be declined because there isn't enough information available or time to resolve).

One of the ways you could look to fund your working capital is by using Invoice Financing (IF).

IF allows you to draw-down funds against invoices issued for payment, and effectively acts as a bridge between the period you would normally invoice and be paid. This is a common funding option used by many businesses, large or small, as an effective means to support the working capital cycle and the beauty is that it can become a natural mechanism to support your growth as the reliance on working capital increases. Your bank will set a limit on the percentage of draw-down allowed against the total amount of debtors outstanding and, in some cases, per individual customer. The upside is quicker receipt of cash, the downside is potential increases of debt costs, although you can't have it both ways!

You also touched upon help via Government backed schemes and confusion with the landscape. Whilst the previous support to Small & Medium Sized Enterprises (SME's) via Grants for Business Investment has dried-up, the Government has committed to increase the volume of lending to SME's through the Enterprise Finance Guarantee (EFG).

The EFG is a loan guarantee scheme intended to facilitate additional bank lending to viable SME's with insufficient or no security with which to secure a normal commercial loan, and can be used for working capital or investment purposes. Your bank will assess an application against its normal commercial lending criteria, for instance with regard to the viability of the business, the ability to service the loan, and the availability of existing security, in order to determine whether they wish to lend. There is no automatic entitlement to receive a guaranteed loan and nor is there any pre-qualification process for it but, having a good relationship and dialogue with your bank will ensure you are on the front foot here.

If you have not done so already, perhaps there's scope to talk to your bank about both funding options and challenge them to come up with ideas?

 

 

Comments 

 
0 #4 Steve Marjoram 2011-03-08 12:02
Hi Mike.

That's good to hear and get the impression that your relationship is on the right footing. Don't rest there though. Now you are dealing with the Commercial team at the Bank, challange them to provide you with thoughts and ideas on how they can help you grow, and tap into their vast resources. You're paying for a service, so don't just wait for them to be reactive to you.
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0 #3 2011-03-04 10:20
There is great advice in this post.

It is important to build a good relationship with your bank. Do this when you don't need them! Get them on your side of the table, not opposing you. Do not surprise them by suddenly asking for finance having not spoken for a year.

Keep them up-to-date with your plans and achievements. Enable them to feel that they are trusted and informed. Then, if you need finance of any sort, it will not be an out-of-the-blue request but a rational process.
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0 #2 Mike and Beatriz Hunter 2011-03-03 11:41
Hi Steve

Thanks for the article. We actually have a very good relationship with our bank! I've even recommended one of the other fish to talk to our manager! This wasn't always the case, we've struggled in the past because we have a lot of the complexities of a larger business without the turnover, and we didn't get best advice from a relationship manager in branch. We now deal with the commercial team, and the service is excellent. One of the issues for us is that circumstances can change very quickly. We had initial discussions about the EFG scheme late last year, but weren't minded to apply when things were very difficult financially. Makes much more sense (probably to the bank as well as us) with business moving forward, we can more easily project likely impact on growth, and how we would use funding.

Kindest regards

Mike
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0 #1 2011-03-02 16:01
Good advice.
I too have similar troubles with cash flow. A few of these points have rung true with me. I shall take your advice and see if I can meet with the elusive manager of my bank next week.
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